Giving & Receiving Feedback

DURATION: 2 x 3.5 hour virtual workshops

“We all need people who give us feedback. That’s how we improve.” (Bill Gates, Co-founder of Microsoft). And yet, so many of us find it so difficult to give and to receive feedback successfully.

Do you want to better receive the feedback given by your bosses, your peers or your team members? Do you want to improve the way you deliver your feedback to others? Do you find it easy to give positive praise but not performance improvement feedback? Delivering and receiving feedback is an essential skill for managers, individuals and teams, alike.

By the end of this workshop, participants will be able to:

describe the importance of a feedback-rich workplace culture;
identify challenges faced when giving and receiving feedback;
explain the brain’s ‘reward’ and ‘threat’ responses during a feedback conversation;
describe what makes effective feedback;
give and receive empowering, enabling, and relationship-enhancing feedback;
identify opportunities for more feedback conversations.
demonstrate and practice giving, receiving, and inviting more frequent feedback in the workplace.

YOU’LL LEARN ABOUT …

Developing a feedback-rich workplace culture.
Common feedback challenges.
Why the human brain does not react well to feedback.
What makes feedback effective and ineffective.
Models, tips, and tools to support the delivery of and receiving of effective feedback.
Communication tips for delivering better feedback.

CUSTOMISable LEARNING delivery options

Enquire now →

who sHOULD participate?

Team Leaders, Supervisors & Managers wanting to foster a feedback-rich workplace culture.
Individuals wanting to explore their challenges with giving and receiving feedback.
Performance managers, coaches, or mentors whose role is to encourage and foster workplace performance improvement.

WHY THIS WORKSHOP?

To develop skills for giving and receiving both positive and performance improvement feedback.
To identify appropriate opportunities for more feedback in the workplace.
To foster a feedback-rich workplace culture.