Communication

DURATION: 1 DAY

Communication and relationships are varied, complex, forever changing, and always evolving.

Understanding the dynamics of communication is both critical and essential to an individual’s:

professional success
contribution to their team
management and/or leadership of a team
own sense of self-worth and confidence

By being aware of preferred communication styles and the strengths and/or challenges of those styles, individuals can develop strategies to continually enhance and grow their personal and professional effectiveness, expanding their own understanding of how others’ communication needs may be, and often are very different to their own.

By the end of this workshop, participants will be able to:

identify their own communication style, strengths, and challenges;
explain how to overcome some key barriers to effective communication;
describe better communication strategies;
identify how to be a better listener;
demonstrate effective questioning techniques;
use effective verbal and non-verbal communication techniques and approaches;
practice and demonstrate effective communication, including giving and receiving feedback.

YOU’LL LEARN ABOUT …

Your own communication strengths, weaknesses and opportunities for improvement.
Effective versus ineffective communication.
The four (4) preferred styles of communication
The impact of your communication on others.
Both the verbals and the non-verbals of communication, and how to enhance your messages.
The importance of effective listening and questioning skills.
How to give and receive feedback effectively.

CUSTOMISable LEARNING delivery options

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who sHOULD participate?

Individuals and teams wanting to improve their communication in the workplace.
Individuals wanting to develop clearer communication skills.
Supervisors and managers to enhance their communication with team members, clients and stakeholders.

WHY THIS WORKSHOP?

To identify your own preference/s for communication.
To build awareness of others’ preferences for communication.
To build awareness of how to manage your own communication with others.
To enhance your communication skills and develop helpful communication habits of listening, questioning and giving and/or receiving feedback.